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Buying for wow classic, they don't send confirmation, constantly have to ask them for my product, and they often sell what they don't have, so you either don't get it for weeks or waiting for a long time regardless. No communication on this, they say they will get it to you but I didn't contact after purchasing and never received anything days later, after I had to send them my confirmation and information they said they didn't have. And on my orders it says the order doesn't exist after you click on it to see the details. They used to be good, but no more. You will lose money and have to fight for what you purchased.
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Really sorry to hear about that, we always contact the client about order update asap, maybe that thing you said never happened here before, could you pls tell me your character name or email details, we will check for sure and solve asap, thanks for your support.