Went to go have my battery charged, was told I had to take it out and bring it in. Well being a girl I couldn't just whip out my tool box and bring it inside. I had trouble with it trying to start all day I googled online for places that charged batteries for free and it pulled up auto zone with a picture of an employee charging the battery outside that's why I stopped in. When I told the guy which I'm assuming was a manager because he was wearing a dark shirt that I didnt know how to take it out he rolled his eyes and walked away from me! I understand that they must have certain procedures they must follow but he could have at least been kind about it... I will never shop there again. Alcoa Tennesee