Alice S.

I was once in love with Snapfish. For over 10 years every month I stored my pictures there, ordered albums, cards and photo gifts. I share pictures with family & club members. Recently I wanted to SHARE an event with club members. My address book no longer has the groups I made. I had to choose each person one by one. One person had changed their e-mail and I could not update their address. After waiting an hour on the chat line I found out they no longer support the address book. No longer can you add comments about the pictures when you send them. Plus the person getting the pictures has to have an account to see them. I was stunned. I had earned (purchased) a lifetime offer for photo books for $10. What good is it now?