Alice S.

I have never been so disappointed with an online shopping experience as I have with Poppoly. Needless to say, I will never purchase another item through this site again.

Before my own experience, I had heard mixed reviews about these cheap, online Asian retailers (Poppoly, SheIn, Romwe, etc.) with some people claiming to find cute clothes at extremely low prices, while others sourly disappointed by the horrible fabric quality and inaccurate sizing. I decided to give it a shot to experience the hype myself (plus, I can never pass up a good deal). What I discovered, after trying all three sites mentioned above, is that the clothes are indeed hit or miss. The pictures are often inaccurate representations of the actual article of clothing. And most importantly, I learned that when it comes to returns, POPPOLY IS BY FAR THE WORST.

I ordered a blue dress online. Instead of what it showed in the picture, the dress that arrived looked and felt identical to a hospital gown. When you hold the fabric up to the light, it is completely see through because the material is so sheer! I followed the directions they had on their website to get a refund, but instead of processing my refund they sent this:

"Dear Customer,
We are sorry that bring troubles to you, we will do better.
We can refund you 3USD and provide a coupon code for your next order as compensation, can you keep it or resell it to others?"

$3 refund for the $17.70 I paid? Pretty laughable. Their return policy is extremely deceiving, especially since they don't state anything about a partial refund on their return policy website.

Buyers be warned, Poppoly is NOT a trusted site.