I heb booked a holliday here by phone from the Netherlands the seller guaranteed me a cash back off 100 euro after mine holliday. I booked the holliday in November 2015 for the period April may 2016. After mine holliday they didn't pay the cash because they have sent me a mail in November and that mail I do not have received. It is their word against mine. If I steel money from a store police lock me up but these crooks are free and they focking everybody who are booking a holliday there. People be aware do not book by these criminals. Book directly by the operator.