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Ali B.

Contributor Level

Total Points
81

1 Review by Ali

  • Scentmall.org

11/11/14

I ordered a bottle of Estee Lauder Azuree 18. 02. 11. About four weeks later, a very battered Jiffy Bag turned up from Bulgaria (strange, as the contact number on the website is a London number!). Inside the Jiffy Bag was an even more battered box containing Chanel Chance 100ml EDP spray (no invoice or note). I contacted the website and eventually received a response, but not actually answering my question about where my original item was and how was I supposed to return the wrong item. After a lot of e-mails to and from them, I have decided that as I will have to pay to return the incorrect item to them in Bulgaria, it is simply not worth the hassle. I did have confirmation from a guy called David Miles (based in the Seychelles) that my postage costs would be refunded, but I simply do not trust them. I opened the box and inside was a VERY VERY POOR FAKE bottle of Chanel Chance - the bottle cap is scratched, the metal band around the bottle is dull and dirty. PLEASE - DO NOT GO NEAR THIS WEBSITE - THEY ARE SELLING VERY POOR FAKE BOTTLES AND CANNOT GET A VERY SIMPLE ORDER RIGHT. I have contacted my credit card company to see about getting my money back from this "company". I have never had to post a review like this before and never hope to again.

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