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We ordered postage stamps for our wedding invitations and RSVP cards.
They ask you to choose a shipping time line... days later... nothing.
We called and they told us they moved to Nevada and were backed up, but couldn't tell us when or if our stamps were even printed. We waited 62 mins on hold to find this out. Then they said they will call its the following day for an update. Never called, but emailed us they were upgrading our shipping and thanks for being so patient.
Long story short... no stamps still and they now the order has been cancelled.
The email we received says sorry we (us)had to cancel, and they are ready to take our new order.
WTF
This is for my wedding. Its not like I ordered a dumb mug. This is important!
Alfred P.'s review of Zazzle earned a Very Helpful vote
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Hello Alfred,
We are so sorry to hear about your recent postage stamp order delay and experience. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right.
I will be sending you a personal message here to confirm your order information. Please reply at your earliest convenience so that we may further assist you.
Thank you,
Tram