I ordered on April 15,2019 a 1x 8-Inch 5G Folding Screen Phone, the order was confirmed, I got a tracking number and the parcel arrived last Friday May 3.2019 in the afternoon by EMS. When I opened the parcel, there was NO PHONE, but a Gucci Scarf with a Sales Memo Dated Feb 21.2019 in the amount of HKD 6000. 00. I tried to eMail to all the eMail Addresses ( (*******@customerservicehome.com, *******@customercenterhome.com, *******@hushmail.com and *******@mewche.com) from which I had received the Payment Confirmation, Order Confirmation and Tracking Number but NOT one is answering.
This seams to be "Fraud" and I do NOT know, where I can complain or if I can ask Master Card to get back the paid amount. The strange thing is the parcel arrived from China, but NO SENDER ADDRESS, how can China Post "EMS" send a parcel without the senders address?
Below I attach some pictures, where you can see what I have received. The Plastic Envelope with the labels, the Gucci Scarf and the Sales Memo dated Feb. 21.2019.