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I tried to send an item with them being myself both the sender and receiver. Item arrived before time. As nobody was at home, item could not be delivered. No contact was made with myself (no call, no message, no paper note in the mailbox, no email). I contacted the company 6 days after the supposed arrival, they failed to provide exact information on the whereabouts of the item but committed to make contact in 1-2 days. No contact was made. After 3 days I contacted them again to find out that item had been sent back. Nothing is offered in compensation for the failed delivery. I lost £70.
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