Alexzander S.

So we ordered 2 wigs from EZCosplay after seeing they had a 2 day shipping. This was a week and half prior to an event we were organising. We Ordered the wigs and AFTER we ordered them we saw a message saying "Wear by: date" which was a week after the event. We were concerned and sent the site a msg, they didn't get back to us for almost a week.
Once they finally got back to us they were very unhelpful and almost always ignored what we actually had asked [Would it be here in time?]

After 3 weeks we were sent a msg they had "lost" one of the wigs on the way to their office and it would take even longer.
When we explained this was WAAAY more than 2 day shipping which cost AS MUCH as one of the wigs and we wanted a refund at least on the shipping they informed us They would not refund us anything and instead offered to just send them one by one. Obviously we wanted to make sure we got them together so we refused that.
2 weeks later [Today] we finally got the wigs and one of the wigs isn't even fully as advertised.
This has been almost a full 2 months and 7 weeks after their "Wear by date" listed.

Overall experience: Horrible customer service, will not be ordering from again.