Very deceiving website... at no stage I was presented or offered the insurance, but they shoved it to you after you pay?! (I thought the insurance was optional). When I cancelled the deal, I was charged about £24 for using the website? (administration fees?) - incredible!
Time to take severe action with this scammers:
1) Contact the ASA (Advertising Standard Authority)
2) Contact the ActionFraud website (Police)
Don't just put up... these scammers need to get chased and punished - stop ruining people's holidays!