Alex Z.

I'm using it - I'd rather not but the alternatives aren't any better.
I've used other similar sites - like others, there are some hidden charges - which are revealed only after the booking and payment is completed (I'm an owner). They try to hide behind the small print but after complaining I managed to get my money back - they are still playing these tricks (what's the excuse?).
My general view is that websites like these should be controlled and tested more closely by a specialized watchdog.

I've been using it for ages... it's difficult to protect genuine customers from some "sharks" out there (both sellers and buyers can misbehave and ruin it for all). Initially (decades ago) the bias was toward the seller and that produced some really ugly monsters... things have changed though
The customer service is always attentive and considerate while juggling to try and please both sellers and buyers (often these are both in good faith and a compromise has to be found).
Bottom line? If you are consistently honest (buyer or seller or both)... you are going to be recognized and get that extra protection which is going to be useful when the odd ugly character tries to take advantage of you and of such open system...

This is my preferred rental car company in Sardinia... rented 5 times so far and never had any issue (unlike others nearby).
Recommended.

Very deceiving website... at no stage I was presented or offered the insurance, but they shoved it to you after you pay?! (I thought the insurance was optional). When I cancelled the deal, I was charged about £24 for using the website? (administration fees?) - incredible!
Time to take severe action with this scammers:
1) Contact the ASA (Advertising Standard Authority)
2) Contact the ActionFraud website (Police)
Don't just put up... these scammers need to get chased and punished - stop ruining people's holidays!