I called to ask for price match with SPG offering since SPG price is cheaper for the same hotel, and it took me 25 mins on the phone with the customer service and she still could not figure out, so I just hang out, waste of time.
Also, on their website it still offered to me $20 Uber coupon on 6/14/16 when it clearly says on the coupon it expired on 4/30/2016, hotel.com, please clean up your website and keep it up to date. Poor software development team!