Alex s.

Have had my first experience with Ebay Customer Service today; I've been using ebay to buy and sell for over 10 years now. But last week, when placing a order that contained multiple itemes, in different quantities, ebay have locked my account on account that the computer I was using was not recocnized by them; I've called Customer Suport, unlocked it, placed the order; A few days after I've found my order to be doubled ( Every item, in the same quantities, from the same vendors; just as if you would hit the pay button, but instead of your itemes be taken from your shoping basket and the transaction to be confirmed, nothing happens, so you hit the Buy button again, but now the system registers both Buy button actions so it doubles you order). Anyway, after talking to a poor english Rep, I get a Manager ( wow, this is good, surely they should understand my problem); NOPE... the Manager gave me 2 options: Try to get in touch with the selller and ask them to cancel your order, arrange for returns and wait for reffund, or sell the extrta itemes yourself ( we will get the sell fees double, not too bad for us!); They simply refused to accept any responsiblity ( a double order has never happened on Ebay, so it is not possible, she said!)

My advice: Stay away from ebay, plenty of other options out there with less fees for seller anyway: Wish, Facebook market, OLX,