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Alex S.

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1 Review by Alex

The RealReal

  • The RealReal

“Could be better”
5/14/21
Verified purchase

I have been shopping at The Real Real for the past five years. I do like the site as you can find some great bargains there. However, at times, items arrive in a very worn state, which is not mentioned in the description of the item - so you immediately lose $24 (to and from) on shipping, sending the article of clothing back. And their customer service could definitely be improved. For instance, customer service emails sometimes remain simply unanswered.

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