Update:
A week after posting this Review below, a Manager from Everybuying got in touch with me and refunded my $106 AUD purchase price for the Cubot phone, back to my Paypal.
It still cost me $15 AUD to ship it back to China which I won't ever get back, as Everbuying don't refund shipping fees.
Don't know what would have happened if I didn't put this Sitejabber Review up - would I still get my Refund?
I have adjusted my Stars to 4, as the microphone fault was Cubot's (manufacturer) fault, not Everbuying's.
I still stand my comments about the SLOW shipping time, though... it took a month to get my phone!
--------
Everbuying Order#: E**************
* Waited more than a month for a $100 AUD dual-sim mobile phone.
* When arrived, the MICROPHONE was physically damaged. Did not work. No sound at all. Everything else with the phone worked, however.
* Asked Everbuying for a Refund. They told me to ship it back under their 30-day Satisfaction Guarantee. I did this (Australia Post ref#: UA*******AU)
I am **STILL** waiting for my AUD $100 refund, 3 months later!
Very, very, very bad service.
Dear Alex,
Thank you for your feedback.
We noticed that you return your item to us on 2016-10-04.
For your order, we have full refunded to your payment account and sent an email to you.
Please kindly log in your account and contact us back there.
Thank you for your cooperation.
Everbuying Customer Service