This company has saved my life! I am a DJ in NYC and as such I have THOUSANDS of mp3s saved on my external hard drive that I always carry around with me. On one of my gigs I accidently dropped it, afterwhich it completely stopped working (not recognized and making weird buzzing noise). I found these guys through google and basing on other positive reviews and their very competitive pricing I took my hard drive to them. I took them less then 24 hours to diagnose my drive and about 3 days to recover it. I highly recommend their services to anyone in need of data recovery!