We've been using it for a couple of years now. Database is easy to load information into but their customer service guys all sound like they are from south america so that makes for misunderstandings and frustrations. Also, having an outside company do design work is a little tricky because they are not able to work around their strict infrastructure. If you want a quick and easy up and running store then fortune3 is for you. Want something more detailed i'd look at volusion.com which is what we're doing right now.