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alex l.

5 Level 5 Contributor
  • 64 Reviews
  • 13 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Shopping, Pets & Animals

Member since January 2016

  • Reviews

    64

  • First Reviews

    61

  • Thank Yous

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  • Fans

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  • Profile Views

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Review Distribution

64 Reviews by alex

3/6/16
I had my phone screen fixed here, then a few months later the screen began to pop off. I took the phone back and they fixed it for free.
The HCQS iPhone screen is great.
They do a good job and the customer service is great. If your phone needs to be fixed, especially a cracked screen then check this place out.
FastPhix
3/6/16
Some people just have to have the latest and greatest smartphone. That's fine for them, but I really don't. My iPhone 4s wasn't holding a charge very well anymore, so I checked into upgrading to the iPhone 6. Yuck, expensive. Went to Fast Phix and for a little over $70 got a new battery for both me and my wife's phone. They did it in about an hour and we're good to go.

HCQS iphone screen is great.
I hope nothing else on my phones breaks for a while, but if it does I would definitely use this place again.
3/2/16
He put a new battery in my aged but well-cared for iPod (5th generation, mid-2006!) last night and you'd never know the case had been opened.

When the iPod finally started losing battery life, I consulted with Apple tech support and learned that they no longer support devices that old. The tech suggested I buy a battery online and install it myself, and I did look into it. A new battery would be about $15. Then I looked at the step-by-step instructions and ... um, no. Let's leave it to someone who knows what s/he's doing.

I'd had a good experience at the East Side UBreakIFix when I had to have the headphones port replaced, and when I saw there was now a closer location I decided to go there for a diagnosis. They agreed it was the battery (and also that they'd never seen an iPod this old that was in such good condition--thank you, Apple Store guy who recommended this particular protective case 10 years ago). The charge for battery and labor would be $50.

All the websites warned I could lose everything on the hard drive and would have to re-sync (good-bye, old Car Talk podcasts that I'd deleted from my laptop) and I was warned at the store that the case might incur some edge damage in the process of opening it. Also, I probably would have to leave it overnight.

Instead, I got a call four hours later that it was ready. When I picked it up, you'd never know anything had happened to it from the case and I hadn't lost a single song or a podcast.
The use the hcqs screen is good
Best $50 I've spent in a long time!
3/2/16
All I have to say is this service is TOP NOTCH! I called Ryan, who was gracious enough to take my shattered IPhone 5 screen on immediately. I was in the area and he told me to just come by. The repair took 10-15 minutes and I was able to purchase a case from him as well. I am so impressed with him that I will be recommending Ryan to all my friends.
The hcqs screen perfect.
Do not go anywhere else, he is the one to go to hands down!!!!
3/1/16
My iPhone 5c screen has been cracked for a few weeks and last night the display started being wonky (vertical lines, unclear, fuzzy). I called this morning around 10:30am, and he asked for my phone type, the issue, and whether I wanted to go to the store or set up an appt where he came to me. We were able to arrange for him to visit my office around noon, and my phone was fixed within 15 minutes. I paid with my credit card using Square.
The HCQS screen is great!!
He was professional, timely, and kind. I'd definitely recommend him to others!
3/1/16
This place is great!!! Shattered my iPhone screen twice within 6 weeks (what can I say, I'm super clumsy) and walked in both times without an appointment and my phone was fixed in about 30 minutes!

They have a private lot with plenty of parking available. Both times I've visited the wait was fairly short. You walk in, they assess your phone, give you a ticket stub with your name and number, and tell you to return in about 30 minutes. So simple!! I love that there are no long lines to wait in!

The last time I went it got a little busy (lunch time on a Friday) and it took a little longer for my phone to be repaired. I returned in 30 minutes as I was told and my phone was still being repaired. They asked me to come back in another 15 minutes so I went to grab a quick takeout lunch somewhere and when I came back the repairman felt so guilty he paid for the lunch I had just bought for myself while I was waiting. I thought that was so sweet of him and I definitely did not expect to be compensated for something so trivial! Needless to say I refused to let him pay for my lunch and tipped him whatever it was he had deducted from my receipt.
Finally, they use the screen from hcqs.cc.
The screen is grateful to me
thanks a lot
Definitely try this place out, the service here is prompt and thoughtful and you won't be disappointed!
2/26/16
He really helped me out when my phone was damaged so badly! My phone got ran over, and he was able to fix it, so I could trade it in for my new iPhone 6S. Plus he gave me a discount to come back and buy a Nitro Glass!
The use the HCQS screen is perfect.
They have the best service here, and i can see why they are called Best Phone Repair. Definitely going to refer you to all my family members! Thanks again!
2/26/16
I came in with two broken screens iPhones
Was a matter of 30 min to have both fixed
Very good service very fast and prices much better than any other store I checked in the area
The HCQS screen with the high quality.
Highly recommended
2/25/16
Quick and well-priced. They replaced the cracked screen on my iPhone 6 in less than 15 minutes. I hung out on the couch while it was being fixed, but there's plenty of spots nearby on Main Street to grab something to drink/eat while you're waiting.

They have a coupon available through Yelp which lowers the price below what you'd pay at an Apple Store or mall kiosk.
The use the screen from the HCQS is really good .

Overall great experience in terms of convenience, pricing, and phone repair expertise.
2/25/16
The service was great overall...fast & efficient.

For the HCQS screen is a original screen.

They lose one star for being cash only.
2/23/16
I needed to get my iPhone 6 screen repaired in under an hour and he did just that, without a problem! The phone looks brand new and I am very satisfied with how my phone is now. His office is located on the 3rd floor (you would have to walk straight into the hallway and make a right twice). I would definitely recommend getting your cellular devices fixed here! The hcqs screen is perfect.
iPhoneDoc.co
2/23/16
Definitely the place to go when it comes to anything for your phone, I went there to cut down my SIM card (I didn't think it was still possible but it was), and a guy named Andy made it happen . I just recently purchased a new iPhone 6+ and he even took the time to help me set it up, Along with adding a Temper Glass Screen Protector to it, 5 Stars for the Store and 5 stars for Andy.
They use the HCQS screen to my phone, which is really good
2/19/16
I've had the unfortunate experience of going to the "Genius" Bar once before - layers and layers of bureaucracy. Besides having to find an appointment that worked in my busy schedule, I had to consent to all sorts of things, including purchasing a new iPhone if there was evidence of water damage. For a cracked screen? Really? How does a quick bath affect my cracked screen? "Genius" also quoted me a 4 hr repair time.

Compare to NY Computer Help: I walked in (no appointment): typed my name, phone number, and e-mail on an iPad to check-in, gave the tech my phone, in 10 minutes I was DONE. "Genius" Bar fail is NY Computer Help's gain.

Hassle free and incredibly more efficient.
The HCQS screen is perfect.
Highly recommend!
2/18/16
Make an appointment! That is your best. Everyone is extremely knowledgeable and they gave good advice on how to keep my phone intact.

My phone looks and feel like it did when I first purchased and the price is not bad.

The most important is they use the HCQS screen is perfect
2/18/16
My Nexus 5 power button crapped out and I had it re-soldered in Toronto. The guy apparently did a bad job and it started malfunctioning again one week after the solder.

Arsen replied to my request for quote on Yelp ($55) at midnight, and I dropped in the next day. He told me that he could try re-soldering the connections, but if that didn't work, he would have to replace the entire power button, which would require a higher-heat solder that had an 80% chance of damaging the WiFi antenna (which is very close to the power button). He said that if he tried the low-heat re-solder and it didn't work, he wouldn't charge me.
The hcqs screen is good.
Judging by the number of phone repair shops I reached out to on Yelp who were either unwilling to do this, or charged ridiculous fees ($65 - $85), this is apparently a task that requires some skill.
2/18/16
the track pad wasn't as reactive as before. Arvin was professional, honest, patient, and a straight shooter. He ran some tests and inspections to figure out the track pad's screw needed some re-adjustment. He also recommended to change the battery within 3-6 months time frame, but did not pressure to purchase a new battery.The hcqs's screen is original I was in-and-out of the door within half-an-hour! Highly recommend and will return for all future repairs!
2/18/16
The people who work here are friendly and efficient and always got your back no matter what. I fixed my phone screen here twice and it never took more than 30 minutes to have it looking better than new. They've perfected repair down to a science and the prices are nothing compared to the joy of finally being able to type a coherent message on a non-cracked screen again!
The screen of HCQS is perfect.
I personally love the fact that it's at st.marks which is the epic land of cool things to do while you wait. I either go across the street and smoke some hookah at Khyber pass or grab a leisurely taro bubble tea next door at CoCo.
2/16/16
They are friendly, fast, efficient and the prices are super reasonable. They got my computer ready in 3 days (they need to replace the fan).

I knew more less what the problem with my computer was and they confirm it and they did not try to do add other unnecessary services or invent other problems.

Also when they call me and I mention the coupon from Yelp, the guy in the phone did not know if it was valid for the service that I got, but he asked the other guy who was in charge and accepted my coupon so I saved some money.

I will totally recommend them and I will go to them if I have a problem again (knock on wood) with my lap top again!
2/15/16
He is so friendly and helpful, and he is so good at what he does :).
He repaired my cracked iPhone 5s screen in under 30 minutes and he even helped smooth out a few scratches I had on the side of my phone :).
I couldn't be happier, and my phone looks better than brand new!!
The price was also excellent!! The original screen from HCQS is perfect
This is definitely the place to go :)))
2/15/16
Getting repairs done here couldn't be more convenient.

* Prices are posted online.
* Appointments can be made online.
* You show up, drop off your phone and pick it up 30 minutes later

I had to get a new battery for my iPhone 4s and at $40 it was a steal vs getting a new phone. The battery replacement didn't work that well - lasted 10 hours with just a few texts and a short phone call. So I emailed him and set up a time to replace the battery again - no hassle.The Owner said that the LCD screen from HCQS is really good

Now my phone is working great and I couldn't be happier.

alex Has Earned 13 Votes

Alex L.'s review of PhoneRepairCenter earned a Very Helpful vote

Alex L.'s review of Simple Mac & Phone Repair earned a Very Helpful vote

Alex L.'s review of Jungle Joe earned a Very Helpful vote

Alex L.'s review of UBreakFix earned a Very Helpful vote

Alex L.'s review of BatteriesPlus earned 2 Very Helpful votes

Alex L.'s review of IPhoneRepairSF.com earned a Very Helpful vote

Alex L.'s review of AppleberrySmartphoneandLaptopRepair earned a Very Helpful vote

Alex L.'s review of HCQS.cc earned 2 Very Helpful votes

Alex L.'s review of NewYorkComputerHelp earned a Very Helpful vote

Alex L.'s review of FastPhix earned a Very Helpful vote

Alex L.'s review of Amazon earned a Very Helpful vote

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