The worst Espoo have ever heard. Ordered a watch on Dec 8, $300 didnt receive it until Dec 29. So I had to spend more money to get a different present. Returned it 3 days later and still havent got my money back. Talked to one representative, she told me they received the watch and I should get my refund in 7-10 business days. After 11 days, without a refund, I called back and talked to another representative. He said they havent received the watch. Trucked it, with FedEX, it was received 15 days ago! So now I dont know which one is which! Talking about we are doing the best we can! Bull$#*!! WARNING DO NOT SHOP RUE LA LA! Worst mistake I have ever done! STAY AWAY!