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Yellow Pages is a big scam, they keep on renewing our subscription even though they do not have our credit card on file or authorization from us to renew. We have tried to cancel it 10+ times just to be redirected to Client Retention team that still after 11 months somehow we end up getting bills from them. They say we have the right to charge you because it renews automatically (even though noone talked to them, signed anything or provided credit card in over 2 years!)
The clicks to our website from Yellow pages that they charged us $5k+ in the last few years? Less than 200. Bunch of crooks if you ask me..
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YellowPages websites are cookie-cutter, fill in the blank, templates operated by poorly skilled...
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Good morning Alex,
Hi there, we sincerely apologize for any inconvenience you've experienced as a result of this issue. We can assure you that the quality and accuracy of our customers' advertisement is very important to us. Our services are tailored to the needs of each individual customer. We also offer YP analytics – a free platform that allows customers to analyze all parts of their marketing campaigns and ultimately adjust their campaigns accordingly so they can increase their ROI and connect with more of their potential customers. If you need more support and clarity, send us an inbox message and we would be more than happy to look more into your account. If you would like to contact our Customer Service team at 1-877-909-9356, one of our team members will gladly assist you with your concerns.