Member since November 2017
- Reviews 1
- First to Review 0
- Very Helpful 11
- Funny 0
- Fraud Buster 0
- Great Find 0
- Well Said 0
- Thank Yous 0
- Fans 0
- Profile Views 117
Today, November 9, 2017, I find out from my mother that Chegg charged her credit card $16 this month and she assumes I ordered a book. I have not ordered a book, so I asked her to open her statement so we could find out if this was a monthly charge. Found out it was and has been occurring since February. I called to find out what it was and to stop it, and was told it was a tutor service that apparently I signed up for when I ordered books in January. I didn't know I had signed up for this and have never used it so I asked for a refund. I was told all they could refund was 3 months, the previous 7 months were not refundable. I asked to speak with this person's manager and was told he didn't have a manager. He was as high up as the ladder went and there was nobody else to deal with. I told him that I would be reporting negatively about Chegg and that they had lost a customer!
Alexis Has Earned 11 Votes
Alexis R.'s review
of Chegg earned 11 Very Helpful votes
Alexis hasn’t received any thanks yous.
Alexis doesn’t have any fans yet.
Alexis isn’t following anybody yet.
Similar Reviewers on Sitejabber
I purchased a book and got signed up for some service I did not need or authorized and I have...
It is all about Subject Matter Expert Coordinators. They are greedy and don't perform their duty...