Let me tell you the reasons why this site sucks.
The first issue is that there's no real moderation team. Because of this, every single other complaint I and others have made about this site often are as bad as people make them out to be, if not much worse. While the site is relatively small and obscure, it desperately needs an effective moderation team to clean the house.
However, this is not the worst issue. The worst issue is that there's an overabundance of pedophiles on the site, many of whom seem to have been using the site for a number of years now without consequence. Maybe Chris Hansen should be using this site for his Hansen vs. Predator show, because he could have a field day with it and get enough content to keep the show running for a few years.
It's honestly a wonder that there hasn't been any kind of huge sting operation based around the site. A large number of the adults who use the site are pedophiles or are so close to it that they're only not pedophiles because of a technicality in the dictionary definition. A large number of the teens on the site are really just adults pretending to be teens so they can solicit sexual conversations (and possibly even nudes) from actual teenagers.
There's no truly effective safeguard to keep a pedophile from contacting a child on this site. While a minor's profile will initially be set on a safe mode that prevents anyone over a certain age (that age is calculated with the half your age plus seven rule in mind), this safe mode is easily turned off and there's nothing preventing an adult from sending a message to a minor if the safe mode is turned on.
While you might consider this a petty complaint, consider this: back when MySpace was a thing, anyone under 16 or 18 would automatically have their profiles set to private. If memory serves me correctly, it'd be difficult for anyone to get into contact with you if your profile was set to private on MySpace, and this was back in 2008 or 2009. Hell, even for a site that's arguably still relevant today (and, even though it's not necessarily mainstream, still a lot bigger than Chat Hour), Interpals prevents anyone over 18 from contacting someone under 16.
There's no reason why, in 2018, Chat Hour couldn't have a similar set of safeguards in place. If the people who own the site want to make the argument that the site is primarily for people to set up hookups and flings and stuff of that nature, that's fine; but if they want to make that argument, there's absolutely no reason why kids should be able to use the site to begin with.
Of course, to enforce any kind of age limit would require the site to have some sort of effective moderation team. As it stands, and as I mentioned at the start of this rant, there is no effective moderation team on this site--even the stuff that does get reported is often left there for weeks or months after it was initially reported.
Even something as simple as the 13+ age limit in place is sometimes left unenforced, which means there is the occasional profile belonging to someone claiming to be 10-12 (or, in once case that I was unfortunate enough to encounter, someone claiming to be 7), is left there. I do have to wonder what the credentials of the moderation team is, given how poorly they enforce this one simple rule.
If you happen to be a furry or someone with an incest fetish, don't worry; because Chat Hour has heaps of people into the same stuff as you. I suppose once you know there's a bunch of pedos on the same site, that picture of an anthropomorphic wolf doesn't seem so weird after all.
That's kind of the story of Chat Hour, really. You end up running into a bunch of bizarre fetishes you wish you hadn't heard about.
A few paragraphs ago I touched on adults sometimes claiming to be children on the site. The problem of fake profiles is also hugely prevalent. Many of them are quite obviously fake, too; using pictures of models, porn stars, or of the scene queens that were popular ten or twelve years ago. You would think that this practice would go away in the long term because people would call them out on it, but the culture on the site seems to largely turn a blind eye to this.
I should point out that, at least in the last year or two, people have been less inclined to use pictures of the scene queens from the '00s. I don't think this is reflective of the culture on the site getting cleaner as it is the people on there realising that people are going to recognise a scene queen more or less instantly now. There's still a lot of people on there with emo in their username, so I guess if you're looking for someone to talk about your love of Paramore and My Chemical Romance with, Chat Hour has you covered.
There's no real limit to how many accounts a person can have on here. It really only seems to be limited by the number of email accounts you have, so a dedicated person who's been on the internet long enough to have accumulated a large number of email addresses can set up a dozen accounts today if they're so inclined.
Because of this, it's difficult to really assess how many people are actually fake on the site. You know a lot of these people probably have multiple accounts, so it could be ten people who have fake accounts or it could be a hundred. You'll never know for sure unless you buy the site and start limiting how many accounts can be associated with a single IP address.
Unfortunately, even a lot of the real people on the site are only on there to discuss sex. So when you do find someone who you can have a decent conversation with, it's like finding a diamond in the rough--you just don't see it that often.
A lot of the time, even these clean chats will disappoint you. Either they'll turn sexual after a while, or it'll be some weird dude like brocleanchatonly who seems to have a weird fetish for LGBT+ women to the point they're the only people he'll talk to on the site, or the people aren't anywhere near as smart as they'd like to pretend.
I'm honestly not sure what's worse about the site: the number of fake profiles on there, or that the people who aren't there to just talk about sex are often pseudo-intellectuals who want to talk about stuff they only have the most basic understanding of. Word to the wise, guys--if you want to debate politics or religion on a chat room, you probably don't have enough of an understanding of the subject o be doing that.
Of course, the pedophile problem is the worst problem; but there are a lot of other issues there.
While there may be some argument to be made that if anyone tried to impose some level of decorum onto the site it'd go out of business, it often amazes me that the site has remained in business for as long as it has. How the site hasn't been the target of any kind of lawsuits or police investigations that I know of is beyond me, because I think a federal-level police team or lawyer could have a field day with this site.