Alexis D.

I ordered four items 4/25/19 and I realized today I got my postal code wrong. I emailed asking if I could get a refund and reorder with the right zip code. I received a email from customer service that they WILL NOT give me a refund because they are incapable of processing refunds right now even though the order hasn't shipped or a shipping label even made. And a snippy note at the bottom about double checking info. My phone has auto correct. Does anyone know if this means my package will never come at all? I have never in my life had this happen with a company! I'm so bummed I just want my money back. I don't have money to waste on items I'll never use.