I have enjoyed Ipsy for the most part, besides the few times I have received concealer that is meant for a woman of colour and I am nowhere NEAR that shade... it's a little annoying for stuff like that. I want to be able to at least try the products, but if you send me the wrong colours, I can't. About 6 months ago, might have been even more than that I changed my preferences to no lipsticks, and no tools/brushes. I receive a brush almost every bag and I used to like it, but I have waaaayyy too many now. In the last 6-8 months I have received a lipstick and eye shadow brush EVERY MONTH. They clearly do not pay attention to your preferences.