Alexis B.

Im never one to complain, but when it comes to paying good money for something and not receive what you ordered I have to! My Husband ordered Mother's Day special with nut lover's carmel apples. The wrong order of apples came Saturday which he paid for the whole order to come Saturday they came FedEx and not even nut lover's. My flowers and berries didn't show up unti Monday from ups, the ice packs was melted and they flowers was welted, he had fresh shipped free of charge and the right order of apples sent they came Wednesday from fedex, and it was nut lover's! I call and complained for them to refund his money back which he did get refunded. But I still haven't received the fresh flowers and berries he called and had shipped free of charge the only reason he ordered was the for the Mothers Day special you had going on! Which Im okay with now because his money was refunded. But if someone pays 168 dollars for 3 items and pays to have delivery before Mother's Day, you as an established company should make sure that happens and make sure that customer is happy so they will keep ordering from your company. And trying to send 20% off next order for your apology doesnt work when we wont be ordering from you anymore. You should make your paying customers happy so your don't have to refund money!