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Customer service is slow.
Delivery dates are not accurate and delivery isn't cheap
Some items can be found else where for slightly more money with companies that provide a better service
3 starts given as when there are no issues it's not a bad service
Alex H.'s review of Entertainment Earth earned 2 Very Helpful votes
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Worst customer service ever! Paid for an item over a year ago and still haven't received it or a...
I placed a preorder for an item right when it first got put up with in a day or 2. Now the item...
Hi Alex, we would like to apologize for your experience shopping at our store. We’d like to learn more about your specific situation and make things right. If you wouldn’t mind giving us a call at 818-255-0095 at your earliest convenience, it would be greatly appreciated. We look forward to speaking with you and working towards earning back your business.
Sam