Alex G.

The best store ever! They got so much nice stuff! Great selection of shoes but you better come as soon as they stock up otherwise it will be gone. Expensive but with every penny!

Store is a mess but they got some nice stuff from time to time. Worth checking out. Employees usually look tired and miserable though

Depends on the location but usually very good store. Sometimes I can find really nice stuff sometimes nothing but usually very happy with what I got. Lenient return policies as well

Great savings no doubt! But customer service is non existent! Good luck trying to call them to confirm anything. There was one time when I was overcharged for a room and tried to call them. Waited for half an hour to speak to an agent. When finally got through I realized that agent did not understand basic English and all she could do is read from the script with a terrible accent. Asked for another agent - same story. After my 6th try (4 hours later) finally got to someone who could actually understand what I was saying and my issue was resolved. Very frustrating experience!

Terrible customer service experience! Ordered a gift for my in laws that live in NY on my credit card (I'm from Toronto). They charged me and sent me the confirmation. 3 days later they cancel my order without even confirming with me! After they took my money!
Tried calling them, asked when they cancelled they said something about fraudulent activity, and how they can cancel any orders they want. No apologies no nothing! In fact their reps were very rude and didn't care at all! I lost money on the exchange rate and my time trying to uncancel the order. Didn't get my gift in time for my in laws either. Huge dissapointment and probably the worst customer service experience!