After two price increases in 2016, +5 euro in Jan 2018. I would expect the support of loyal customers, while here it is vice versa.
“Aggressive price politics”
• Previous review
1) Very aggressive price politics
2) Increasing price for previous/old packages (120Mb, e.g.) + making them unavailable for new customers (120Mb, 100Mb, 60Mb are not available now)
3) No packages with lower speed while 99% of users don't need the only 2 broadband pricey packages (240Mb & 360Mb)
E.g. user with standard WIfi or/and 100Mb Ethernet is unlikely able to use more than 100Mb (even technically).
I presume that a lot of users don't really notice/need more than 60Mb (exceptions - who downloads huge files)
[update on Nov-2016]
4) second notification about price increase this year: +5e in Jan'2016, and +2.5e in Nov,2016 => old title confirmed again => -1 star (3->2)
is really fast for those (maybe 1-5%) who really needs 240Mb and 360Mb