Thumbnail of user alexc113

Alex C.

Contributor Level

Total Points
82

1 Review by Alex

  • Kayak

2/11/16

I bought a hotel for all star weekend 3 days before my trip after my credit card was charged they sent me a email saying it was cancelled. I called and they said they couldn't verify my card, which doesn't make sense as my card was already charged. I asked for my money back and they said at least 5 buisness days. I believe that they could sell the room for more so they cancelled my trip 3 days before. Then I had to rebook with the hotel and it was double the price. When I called to ask questions I was hung up on 3 times and when I finally talked to the manager he kept saying I need to talk to my bank. I asked why the money was off my card if they couldn't verify it. He kept saying I need to talk to my back. I said he needed to answer the question and he replied with. I don't have a answer for that. I wasted a hour of my day on hold with them and I am waisting more time Reviewing them. Horrible buisness. Do support them! Don't stand beside wack. We as consumers have the power to take down any corporation!

Alex Has Earned 2 Votes

Alex C.'s review of Kayak earned 2 Very Helpful votes

Alex hasn’t received any thanks yous.

Alex doesn’t have any fans yet.

Alex isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user dustytodd
Steve B. reviewed Kayak
2/20/24

I recently booked a hotel room at the Hyatt House Charlotte, N.C. Using Kayak / Traveluro using...

Thumbnail of user jwolovestodance
12/15/23

I was clearly on the Canadian Kayak Website. A flight deal flashed on the website. It was a scam...