Alexa V.

Do not use The Online Basket Company, from the experience I have had I would not be surprised if they were dodgy. I placed my order for a set of baskets on the 8th of December 2010 and originally given a delivery date of the 18th of December 2010. The money was taken from my account and soon after that the delivery date started being changed. The delivery date was eventually changed 8 times, I finally lost my patience and cancelled the order on the 19th of January 2011. Today is the 17th of February 2011, I still have not received a refund, even though their website acknowledges the cancellation more than 3 weeks ago. There is no telephone customer service, in fact there is no customer service whatsoever, avoid them at all costs.