Thumbnail of user alexandriav1

alexandria V.

Contributor Level

Total Points
82

1 Review by alexandria

  • NastyGal

10/19/17

DO NOT BUY - "False Advertising"

Ever since new leadership at Nastygal, the service has quickly gone downhill.

I placed a $300 order, to only receive clothes that looked nothing like the photos that prompted me to put in a purchase.

When I went to make the return, I found out that I would need to pay for the shipping on the return, even though the language on the website kept implying the label they sent with the purchase would cover the returns. This "label" ended-up being fake.

The UPS help desk, which I was using when shipping these items out, let me in on a little insight. They had seen a lot of angry buyers making returns to this company.

After reading a few reviews on the internet of items being returned with no reimbursement given afterward, I decided to keep the clothes and try selling them online. Seemed like a better option, than paying more money to send back, and taking a full loss of the $300.

So far, after a few weeks, there have been no takers on the items I'm selling online, even though I'm selling them 1/3 of the price of what I bought them at (which mind you, I bought them on a 50% sale). No one wants to buy them because my posting of the clothes is actual images and not a fake photo posted by Nastygal.

Terrible service, terrible company that I hope ends up being accused of this fraudulent business model.

Service
Value
Shipping
Returns
Quality

alexandria Has Earned 2 Votes

Alexandria V.'s review of NastyGal earned 2 Very Helpful votes

alexandria hasn’t received any thanks yous.

alexandria doesn’t have any fans yet.

alexandria isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kathleenh1956
3/13/24

DON'T BUY! They run a scam, saying they shipped your order and it was delivered. But of course,...

Thumbnail of user jennah241
2/22/24

I was told my order would arrive 2 Wednesdays ago and it's still just sitting in a factory and...