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Alexandre M.

Contributor Level

Total Points
168

2 Reviews by Alexandre

  • Banggood

1/21/19

Well, come on, I bought a cell phone for a 12-year-old girl who expected a lot, so the cell phone arrived and I paid the 60% of its value in Federal Revenue (R $ 218.21) and when I caught it, the surprise came with a Wifi antenna, I got in touch with and damn banggood they told me that I would have to send the phone back plus I would lose the fee paid and if I were to fix it here in Brazil it would only help in $ 100 reais that after a great tiring that they gave me even me sending videos and photos of the crap that they sent me only accept the 100 reais not to lose everything I ask who can be reading this for the love of god do not buy in banggood because if it comes defective just like mine they will do the same thing they did with me are not professionals use aliexpress there yes they have honest people and not a banggood link from the video that shows the crap cell phone that those healed sent me (https://youtu.be/iKraVun7bLw) This is all because I am vip3 and if it were, it would be much worse.

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Katherine L. – Banggood Rep

Dear Alexandre M,

Thanks for your order and we are sorry for all the inconvenienced.

First, we are sorry to hear that you have been taxed by your local Customs, you are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.

We advise you to find out about the local regulations prior to ordering from us. Banggood can not give you advice or information about tax rates and customs charges in your country.

And if the phone arrives broken, please contact us within 7 days from its delivery date, and then follow the instructions shown in our 7 Days Product Guarantee.

Due to the fact that phones are considered high-value items, we may ask you to return the defective phone before receiving a replacement or a refund.

Please include all of its accessories, like cables, chargers, batteries, in the returned parcel. If an accessory or component is missing, we will ask you to pay for it.

Due to that we can not know well the details of your order, if you have any other suggestions or feedbacks, please do not hesitate to contact us via these links:
Personal Computer: http://www.banggood.com/Contact-Us_hi111
Mobile: https://m.banggood.com/contact_us.html

We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Banggood Team

  • TomTop

9/16/17

Muito satisfeito com minhas compras chegou no brasil em 8 dias com 15 dias já estava em casa o produto veio perfeito e ainda me deram muitos pontos realmente á melhor loja que já comprei gearbest nunca mais

Alexandre Has Earned 8 Votes

Alexandre M.'s review of TomTop earned a Funny vote

Alexandre M.'s review of TomTop earned a Very Helpful vote

Alexandre M.'s review of Banggood earned 6 Very Helpful votes

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