Alexandre C.

Sakuraco (Tokyotreat) business tactics are shady and deceiving. They renew your plan without notifying you or alerting and there is nothing that gives you the impression that it will be renewed automatically. And even if you cancel the renewal on the same day, they will not issue any refunds. This is how they get your money, by doing dishonest practices. Besides, their boxes have longer shipping times than all the other snack boxes subscription, literally the worst. Get Bokksu instead, they know how to treat a customer.

Worst experience I have ever had shopping online and I am shop a lot. Completely disrespectful with customer and I am the type that is patient and understanding, but they surpassed the level of supreme incompetence (the type you see on those fake chinese online stores that have only one person behind the computer doing everything). All of their customer service personnel do not communicate with other sectors of the company, that means they will say things to you that are not even going to happen. On top of that, they change things on the fly, send emails contradicting previous emails, etc. a crazy mess. I have never seen such amateurism in a company before. Worst decision to spend $700 on American Muscle, learned my lesson, NEVER AGAIN. They have great videos on youtube and good website layout that lures you into thinking it will be a good company, but it just a great headache and a money grabber. I hope you read this review to not make the same mistake I did.