I filled out the registration and left my credit card number, which felt very intrusive as I was new and just wanted to browse. Today, I go back to the site hoping to bid on some items and can't even " login" as a protective window pops up over and over again, immediately after I press " login ". To add another dimension of unnecessary obstruction just to look at photos of furniture, all answers to my questions are answered by " artificial intelligence ". The robot answers plenty of questions but none of them are the one I asked.
There is no requirement for users to register to review any auction lot in a Maxsold auction. The system does ask for registration however as a frequent disappointment with previous shoppers (before our update) was that they missed out on items they would have bid on because they didn’t plan for the time required to register prior to attempting to bid (usually in the last few minutes). Users who experience difficulties are encouraged to contact Support@maxsold.com or 877 257 7799 x1 to speak with a Support team member for assistance. We do have an A. I. chatbot also available for those that are okay interacting with that sort of tool but it is still learning how to understand and address questions. We also have an in depth FAQ page for bidders available here: https://support.maxsold.com/hc/en-us/sections/200632144-Buyer-Frequently-Asked-Questions
I would encourage anyone that has reservations or unanswered questions to reach out to our support office so that we may help. Operating in about 50% of all of North America with millions of viewers a month, we continue to become a great place to bid on everyday and unique (used) items where bidders decide how much they are willing to pay (before either winning, or passing until the next opportunity).