I placed three orders this year. One was delivered a month after its initial expected delivery date, one was canceled with no reason and one was 2.5 weeks late. Amazon Canada isn't reliable. Their customer service is useless and no help at all, they gave me $5 coupon for the "disappointment" (what a joke). Their service is horrible to regular customers, maybe it's a strategy to get them to subscribe to the premium service. They should have the same respect for ALL their customers. I would have rated 0 star if I could.