I ordered a loft full size bed in the color Espresso for my child. She feel in love with it and so did we so we decided to invest and get it for her. The first one we got had the dresser show up damaged. We were bummed but totally understand that these things happen and reached out to Customer Service. Right away I heard back from a Customer Service Rep called Joshua. He was helpful, courteous and assisted the whole way through. I never doubted things would be taken care of. He immediately put things in motion and was even apologetic about the whole thing. He was a real class act! About 2 or 3 weeks later we got our replacement in mint condition. The item is absolutely worth the price. I recommend Bison Office for furniture, they have quality pieces that are stunning!
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