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Mediocre quality items and mediocre price point with a HORRIBLE and UNCLEAR return policy (especially on shoes). Never again will I order through here and if you care about quality from a company who stands behind their products, then keep looking.
Tip for consumers:
Return shoes in their original box. DO NOT tape anything on the original shoe box and then place this box inside another box or wrap in brown paper in order to return. This is NOT clear on their return policy and you will not be given credit for your return NOR will they inform you it was not accepted or for what reason until you follow up with them. They charge a $5 return fee unless returned for store credit then they add a $5 credit. WHY they would do this? Cuz everyone wants their money back
Alexandra L.'s review of ModCloth earned 2 Very Helpful votes
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