After stupidly booking a reservation on orbitz and paying extra so it could be cancelled, I found that the dates were wrong. So I called orbitz and spent 40min on hold only to be told they couldn't do the cancellation on half the ticket. They other half they claimed to be able to cancel and put me on hold while doing that... for 30min before the line was cut! Now I'm going to call the credit card company. I'll never use orbitz again!