Alexandra B.

I ordered my order on April 17th, and then it was dispatched. Its now May 10th and there has been no sign of my order anywhere. I've contacted them a week or two before this and they told me to wait until May 10th and to call my post office to ensure it wasn't there waiting because expected delivery was APRIL 27! I patiently wait and keep checking the mail until May 10th, and there is still no sign of my package. I contact ASOS online and they tell me to wait until 10pm May 10th before contacting them again to ensure that my local post office didn't deliver it. I've already received my mail for today! On top of that, how many times must I contact a company to get someone to look into my missing package?! How many people must I call or talk to before someone FINALLY looks into it?! Customer service is awful! On top of all that, as I was explaining this to the customer service representative, he told me " Wait until 10pm, I'm ending this chat" AND THEN LEAVES THE CHAT. AWFUL CUSTOMER SERVICE! Your customer is awfully unsatisfied, and you're going to end the chat?! Ridiculous. NEVER. SHOP. HERE.