I sent in four super 8mm films and one 16mm film (double perf). The whole process took about a month or two, which is perfectly reasonable to me as I'm not in any rush. All of the super 8mm films were scanned, but the 16mm film was returned unscanned, although I was not charged for the 16mm film. The scans of the super 8 films were of decent quality, especially for the price of $15 per film. The files I got were mp4 files with a resolution of 720 x 480 with a bitrate of 3310kbps at 17 frames per second. I'd say that they are good for draft/general purpose use. It is an inexpensive way to see what is on a reel of film and to decide if you want to spend the money to send it to a high end film lab for a high resolution telecine transfer.
I'm disappointed that my 16mm film wasn't transferred and I never really received a reason why other than "the lab was unable to transfer your film". The website says that they can transfer 16mm films, so I'm not sure why mine was rejected.
I look forward to using Southtree in the future as I purchase a lot of films that need a quick, inexpensive digital copy.
I have included 3 still frames from one of the super 8mm films that they transferred for me.
Hey Alexander! Thank you SO much for your kind words and feedback. We are so glad that we could preserve your film reels and provide you a product that you can relive and enjoy forever! If you have questions about your 16MM film, we'd love to help! Email us at Info@southtree.com