My wife and I were expecting a very urgent and important package. Despite the fact that we stayed home all day waiting for the fedex delivery guy, the package never arrived. Later that day we saw "sorry we missed you" paper in the mailbox. We called fedex and asked to redeliver the next day. The same thing happened the next day, except that in addition to that the delivery guy even rang our apt. Number to buzz him in. We buzzed him in and were waiting for him to come up and once again he never showed up. Next thing we know, we see another "sorry we missed you" paper in our mailbox. The guy was too lazy to come up to the 2nd floor. This was extremely annoying and inefficient. Eventually we had to go to the fedex office in person to pick it up.
Our location: Bay Ridge, Brooklyn, USA