Alexander H.

I had a wonderful experience with GemsNY in obtaining a sapphire for my engagement ring. I had already found a designer for the setting, but needed to find the perfect stone. GemsNY attracted me because of its location in New York City and the ease of use of its website. I had a very specific color and shape in mind for the sapphire, and the GemsNY website allowed me to browse through all of its inventory and filter it to the stones to choose from. Once I settled on a bunch of potential stones, I made an appointment to view them in person. I worked with Ernie, who was not only very knowledgeable about gemstones but also very accommodating and personable. I actually went through two appointments and rounds of viewing stones before finally settling on the perfect stone that matched what I was looking for. Ernie was very patient throughout the process and painstakingly prepared each stone I requested for me to view and inspect in person. Being able to see and compare the stones in person was crucial to choosing the right one, and Ernie made that possible. He made me feel confident and put me at ease about my final choice. The whole process from browsing the website to scheduling the appointment, viewing the stones, and making the final purchase felt very smooth and was handled professionally. I would not hesitate to return to GemsNY again for any future jewelry purchases and would highly recommend them to my friends and family.