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I bought over $10.000 worth of stuff from HiBid auctioneers and always paid for the merchandise yet I am told that my "HiBid score" is low and many auctioneers do not let me bid on their merchandise. Moreover, am not allowed to to sell there. I am switching to BidSpririt.
I used SquareTrade the first, and last, time to insure an item purchased on eBay. The purchase was canceled and I requested a refund. SquareTrade's response was... crickets... crickets.
I believe that SquareTrade would not pay an insurance claim if, and when, filed. Avoid,
Products used:
Trombone
MaxSold's rules are designed to benefit the company at the expense of its customers. If one is unable to pick up during a pickup window, the merchandise is forfeited and goes to... who knows where - apparently to MaxSold employees. A week ago MaxSold employees expropriated $245 worth of paintings and a dorm fridge that I paid for. To facilitate the theft, the employees often "forget" to put up MaxSold signs making it more difficult for customers to locate a pickup site.
False advertisement is not uncommon. It happened to me twice. The first time I bid $500 on a painting and ended up with a $1 print. The only people who knew that this was a print were MaxSold insiders who did not bid. Apparently, MaxSold allows its employees to bid against their customers. More recently, I paid $60 for sterling on a porcelain coffee set. It turned out that the set was painted with sterling paint. After I emailed a complaint to MaxSold's customer service, I was told that since I removed the merchandise from the premises, I was not eligible for a refund, as though I would be able to replace genuine sterling with identically looking sterling paint.
Alexander,
I apologize that this response is delayed, I have just taken over the responses to reviews. We are extremely concerned to hear that you have had a bad experience with MaxSold. I can assure you that we would in no way tolerate any team member who takes active steps to alter the outcome of an auction. We also have rules to ensure that if MaxSold employees are wanting to bid on an auction that this is done in a fair manner. I would love to get more details on this auction if you could send the details over to patti@maxsold.com and I can ensure you that we will launch a full investigation in to this for you. We hope to hear from you soon so that we can ensure that any and all appropriate action is taken on our side. Thanks again Alexander for the feedback.
Team MaxSold
Wish has a 30-day return policy that it refuses to honor. Every time I ask CS for help they promise to respond in 2-3 days. They do not.
Hi Alexander, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
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We apologize for any inconvenience you've experienced, and we appreciate your feedback. Your HiBid score is subject to fluctuations based on various factors, including non-payment, chargebacks, and other considerations. We recommend reaching out directly to the auctioneers you've interacted with to discuss any concerns and seek resolution.
If you have additional questions or require assistance, feel free to contact our bidder support team at (844) 775-4774. We appreciate your understanding and aim to provide a positive experience for all users on our platform.