Alexander B.

Julien: Welcome to Kijiji's Live Chat! I would be delighted to help, please allow me a quick moment to review your request before we get started.
I REQUESTED TO CHANGE A BUSINESS ADDRESS THAT HAS BEEN BUILDING VIEWS FOR THE PAST 4 YEARS, 3 YEARS AGO CHANGING THE ADDRESS WE STARTED FROM OUT OF OUR HOUSE TO OUR FIRST. RETAIL LOCATION.

FREEMIUM STYLED FEATURE REMOVAL ONE BY ONE TILL not a single person will use this company.

Julien: Hi there Alex, I understand your request to change the address on your ads but unfortunately it is not possible to make these changes after the ads have been posted. New ads would be required in order to post a new address while creating the ads. I apologize for the inconvenienceé
Me: Thats completely outragious i request a supervisor these ads are a digital asset because of the traffic
Me: that policy you just stated
Me: is less old then these ads
Me: therefore
Me: these ads those policies do NOT apply to
Me: So kindly
Me: Escalate this issue IMMEDIATLY i can not express how important it is to keep these ads with the amount of views we have on them
Julien: I understand your frustration Alex. The changes are not technically possible in our systems, by me or a manager/supervisor. We cannot physically change the addresses on these ads unfortunately, It is impossible at this point.
Me: That is completely false I know you can. I know how websites work. Back ends of POS systems. This is all because of your new policies, Pass this issue off to someone with more authority please. We run a digital asset creation company as well. I am not stupid
Me: What kind of company REMOVES THE ABILITY TO LET THE CUSTOMER CHANGE ADDRESS
Me: ON A BUSINESS AD...!?!?!
Me: Pass me off to someone else please
Julien: I understand your request fully Alex, but I regret to inform you that even my manager does not have the ability to make this change. This affects all Kijiji users. If a new address is needed, a new ad must be posted.
Me: With more patience and actually wants to help me, that can see the importance in my issue here today.
Julien: I understand that you think I don't want to help you Alex, but I'm trying to be real with you
Me: Pass me off to someone else please, Pass me off to someone else please
Me: With more patience and actually wants to help me, that can see the importance in my issue here today.
Me: You say that but you really are not trying at all. You can; t help me i understand that. Get me someone who can.
Julien: No one can change the address for you on the ads I'm sorry, just trying to be real with you Alex. I can have my supervisor contact you of course bu they will tell you the very same thing.
Julien: I understand that the views on the ad are important of course. But it's not often that a business changes addresses so this will not be happening often.
Me: That is completely false. Do not tell me missguided infomation. If you cant help me then just help me get in contact with someone who can try
Julien: OK well I can have my supervisor contact you Alex.
Me: You have been trained in the new criterea so you are totally unaware of the way things on kijiji used to operate.
Me: THank you
Me: [
Me: Much appreciated.
Julien: Please, I've been with Kijiji for years.
Me: This sites obiously a "Freemium" styled classified site now
Julien: I will request contact from my supervisor to you.
Me: thank you\
Julien: No problem, do you have any further questions?