Aleta M.

I will never use skip the dishes again. Yesterday I placed an order and I put order instructions for them to buzz my apt once they arrived. After about waiting for longer than the time I was told it would have arrived, I went downstairs and asked everyone who had been walking their dogs outside whether any courier came by and they said they never saw anyone. Upon reaching out on the app the customer service representative Naina who was very rude told me that she understands my frustration but they came and I wasn't reachable by phone and that they wont refund me. Why would you call my phone and not buzz as you were instructed to do. They also said that they call to confirm before they send someone out for delivery. I have a screenshot of my conversations with Naina and I will be spreading this everywhere possible.
These guys eat dinner and lunch from orders placed by people and blame the customer. This is how they are getting away with making money. This company is a fraud. Dominos, pizza hut, any other delivery company would never put you through what skip the dishes does. They never take responsibility and their customer service team is incompetent. I emailed and its been almost 12 hrs still no response. Their number never goes through. I am leaving as many reviews as I can everywhere. They need to be out of business. We need to get them out of this business. They are thieves.