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Ordered the Tow Hitch and wiring for my Lexus NX300h. They asked the VIN# for ship out my parts.
Provided them the VIN and they say OK, and that I'll get email confirmation in two hours.
Since two days NO email, NO confirmation. Called them again - they said they still need my VIN...
Gave them the VIN again. They said OK and promised to ship it right now...
In two days I tracked my parts on FedexCrossBoarder... My parts has been delivered somewhere in Los Angeles...
Going to my account on LexusPartsNow and seeing that "password or email is incorrect".
Trying to recover my password and seeing there is NO my email in the system.
There are NO WORDS how to describe my disappointment.
Aleksandr K.'s review of LexusPartsNow earned a Very Helpful vote
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I bought supposedly genuine Lexus break pads from them and they were very squeaky to say the...
Do not waste your time with this joke of a so-called company. Worst customer service I have ever...
