Aleksandar P.

You really ought to read my story...

Right, so recently I got into this bad habit of buying cheaper codes for steam games, so I was casually google-ing the cheapest website that had Xcom: Enemy Unknown. I found "mmoga" and they had it for like 6-7 dollars. Really cheap, much cheaper than other websites. Being hasty and and a sucker for such a deal I bought a code. The code was said to be delivered in 5 minutes and you know what... it was. Within 5 minutes I got my code... except it had already been used.

Darn!

Oh well, mistakes can happen, especially in this business. So I casually went to their website and saw that they had live support... except it was offline.

Darn!

Oh well they had e-mail support, which I don't really like since I much prefer live chat, but I sent them my situation in an e-mail.

In the meantime I was visiting their website from time to time just checking to see if their chat was live and when I finally got into a chat with a representative. I was lucky to get into a chat with someone who barely spoke English and probably didn't fully understand my problem. He/She was trying to convince me that I have entered the code wrong or that my steam account already had the game installed I just didn't realize it...

I understand that there are a lot of users out there that don't know much about computers but I am not one of them which I told the representative but she still insisted that I must have installed them already or that the code was entered wrong. After he/she finally believed me... YES I thought, finally I am getting somewhere with this... he/she told me they needed proof. Basically saying: "We believe you sir are lying!" and told me to send them screenshots of me entering the correct code and the error message I received. The e-mail response from them arrived to telling me pretty much the same!... FINE! I did that! And I sent them the shots.

So again I waited. FYI it has been two days by that time.

So when I finally receive an e-mail from them they want YET MORE PROOF!

ARE YOU KIDDING ME!? They wanted me to contact steam support, give them the used code I got from them and ask when it had been used, but not to mention that I got it of them otherwise I wouldn't get it.

By this point I was reaching my limit! I politely asked, shouldn't your customer service be able to handle this (I laughed as I wrote that) and naturally they said "NOPE" but all I heard was: "Blah, blah, blah you are trying to steal another code from us, blah, blah, blah, we don't believe you, blah, blah, blah, go on this wild goose chase".

GRRRR! But! Being the sucker that I am! I still did it. I went on steam support, opened a question and steam support responded saying that the code had INDEED been used on a different account but they wouldn't say when!

Print-screen *Click* I got yet more evidence that testifies my innocence.

I sent them the code and the next day (4th day) that time.

I received two e-mails from them.
The first one said... that they wanted the actual date.
ARE YOU F*****G kidding me? I thought, I was almost about to file a complaint on paypal but luckily the second E-mail had the code.

I guess after they sent the first E-mail they must have realized that maybe I wasn't such an evil thief.

So I finally entered the code and YES! THERE IT WAS! XCOM...

ENEMY WITHIN (probably)... the expansion pack... which I couldn't install because I didn't have enemy unknown... by this point I didn't even care... I just sent them another e-mail telling them what happened with screenshots, even promising I wouldn't use the DLC code I got (and I really won't because I like to be as legit as I can).

They told me to wait. And finally the sent me the correct code just 10 minutes ago.

I have xcom now.

So how do you think mmoga hold up!

Well, I didn't enjoy their service very much. They certainly have the games you want and they certainly are cheap but unless you want to go thru everything I just went thru I really wouldn't do business with them