Alda G.

Review 4 3/ 9/2017
I finally received ALL MY MONEY back from DRESSLINK after I pressured them for weeks via EMAIL demanding they refund me. See their ridiculous excuses I posted previously below. What I learned from this experience is: 1. DO NOT PURCHASE FROM THIS COMPANY EVER 2, REPORT THEM ON YOUR EMAIL AS SPAM If you were scammed by this one or any other company EXPOSE THEM 3. Submit complaint to Better Business Bureau online as I did. 4. Pay through Paypal or other services like it. These companies protect your purchases and will try to recover your money as Paypal did for me. 5. MOST IMPORTANT. POST YOUR NEGATIVE SHOPPING EXPERIENCES ON SITES such as TrustPilot, ResellerRatings, and SiteJabber as I did. Dresslink would have never refunded my money if it was not for these reviews, PayPal and BBB. I am very grateful to these online companies for protecting comsumers. Dresslink now sends me pathetic emails everyday asking me to remove negative reviews with this message title:
"DLN25R72X_CN Please delete all the bad reviews about our site today"

This company will try anything to get you to purchase from them and ships one order here and there so some people post a good review. I guarantee most people do not want to waste their time writing negative reviews online. Trust your instincts.
Happy shopping may you never be scammed.

Update #3 for DresLink
Received new message from Dresslink posted below saying they are going to refund me the full amount of the order I placed and they never shipped. DressLink sent me repeated messages that they had shipped merchandise and was returned by post office and also including fake tracking numbers from China and Finland as if merchandise was still in those countries. USPS confirmed package was never received or sent back to me or my address with the tracking number DressLink provided. After I contacted Paypal and submitted a complaint and also the better business bureau online, and I posted negative reviews about my experience with Dresslink on sitejabber, trustpilot, reseller ratings and replied everyday to Dresslink's lies on emails and posts on these sites that I was not going to stop posting until they refunded my money through paypal they started telling me they would only refund me $20 then %39.59 but I continued to relentlessly post and reply to them I wanted the full refund and I am not settling for anything less. As a result dresslink sent me this email last night saying they are going to refund me. Have not done it yet and once I hear from Paypal that my money has been refunded I will post it here. I CANNOT TRUST DRESSLINK since every email they sent me prior to this has been a lie. Let's hope DressLink decides to do the right thing. Here is the email below and my response. The message mentions I closed the case though I have no clue what they are talking about another gimmick no doubt. Stop Scamming people DressLink and you will not get negative reviews. Refund my money!

RE: DLN254R72X 49.75USD
Inbox x

Service
10:45 PM (10 hours ago)

To me

Dear customer,
This is Bree From Customer Service Department.
Thanks a lot for your reply and you have closed the case?
I told my boss if we can full refund you including shipping fee for you have closed the case, my boss told me, okay, we can full refund you 49.75USD after the case closed, thanks a lot.

Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department

Alda Gregorio <*******@gmail.com>
9:03 AM (31 minutes ago)

To service

--------------------------------------------------------------------------------------------------
What a joke this company is. Yesterday I posted a message because I purchased 2 items on January 17,2017 and never received the items. Contacted Dresslinkvia email and phone. Nothing. Contacted Better Business Bureau and Paypal yesterday and immediately received two messages. The first said my package was mailed as listed on their response here to my post yesterday and I should contact my local post office. Guess what I did and the number provided is not a valid tracking number and USPS has no way of tracking, nor did they ever receive or send back any package for me with this number or any other tracking number. No surprise since this company is great at scamming people. A minute after the first email same so called Bree Zhang sent me another message via email saying Package was returned and they were only going to refund me $20. Because they lost a lot. Wait... let me paste message here. Judge for yourself this company is a scam. I will not stop until I get the products or a refund. File complaint with Paypal and they are investigating and same with BBB. Contacted Media network will post with results. Her is message... a little conflicting isn't it. After that they came to this site and posted this message notice the difference in time. His DressLink person must spend a lot of time responding to negative messages to save face. The website lists a Californai address but I imagine this person(s) is really in China. Stop scamming people dresslink. GIve me my money back. If you were scammed you should do the same. I will be happy to foward these messages to anyone who still believes this is a trustworthy company. Thank you. Alda

Lated and 2nd message is below:

Dear Customer

Service
1:40 AM (8 hours ago)

To me

This is Bree From Customer Service Department.
Your parcel have been resend back to us for unknown reason.
Now I can only refund you half of your item fee: 20 dollars for we need to pay resend shipping fee and tax fee to get the parcel in China, we lost a lot, too.
Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department
--------------------------------------------------------------

First Message
Service
1:40 AM (8 hours ago)

To me
Dear customer,
This is Bree From Customer Service Department.
Your parcel have arrived your country, it waiting for you to pick up in your local post office.
Please choose the post office which closet your house to ask your parcel. Courier will help you soon.
You can use google map to help you locate the post office which nearest your house to get your parcel.
http://www.google.cn/maps/
Hope you can get your parcel soon.

Have a nice day.
Yours Sincerely,
Bree. Zhang
Customer Service Department