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Placed an order online for Greenies Petite Bones. The image on website clearly indicated a quantity of 192 bones. Received my delivery, in a timely fashion, of 90 bones. When customer service was contacted, Employee #69, or so he said was rude and said I was wrong. Spoke to a supervisor, Aaron, who apologized and said website had just been updated. He was more understanding, but product still could be returned if I paid shipping and a 20% restocking fee for their era. No thanks. Back to Chewy.com where the customer is treated much better.
Tip for consumers:
Make sure of what you are ordering online upfront.
Al D.'s review of EntirelyPets earned 6 Very Helpful votes
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