I ordered 2 fig trees, April 2014, weeks later I received 2 dead twigs,, not even fig, there response "nothing we can do, you should have scratched the bark" I returned them at my expense, they agreed to reship in the fall, received them in Dec 2014. They bloomed in spring, 2015 it was determined they were aspen. Not fig, I e-mailed, Paula White told her what I received, her response "nothing we can do, you did not say no substitutions" a substitute would have been another variety of fig, aspen is not even a fruit tree. After one year and 11 e-mails I still have no fig trees... scamers stay away
Dear Customer - We are sorry to hear about your disappointing experience with us. It is always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we did not live up to your expectations on this occasion. We are thankful that you reached out to share your experience as your valuable feedback helps us to improve our processes and better serve our clients. Please reach out to us at customerservice@tennesseewholesalenursery.com to discuss how we can make this right.